Home / Personnel, Organisation & Communication level 4

Personnel, Organisation & Communication level 4

Educational attainment: on NLQF/EQF level 4
Exam type: Online

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Description Exam

It is important for a personnel officer or payroll administrator to have broad knowledge in several fields. Think, for example, of drawing up job descriptions and formulating a personnel policy. Or knowledge of organizations such as the most important concepts related to administration and the role of automation. Communication is also an important part of the profession. Knowing different forms of discussion or the guidelines for conflict management, for example, can be useful for the proper execution of the work. With the Personnel, Organization & Communication level 4 certificate you will be well prepared.

Growing further?

Together with Payroll Taxes level 4 and Employment Law & Social Security level 4, this certificate provides you with the Practical Diploma Payroll Administration (PDL®) from the Association. This allows you to independently carry out payroll administration.

Practical information

    Preliminary education
    Exam dates and location
    Prices
    Registration deadlines & exam call
    Permitted tools
    Procedures & Rules
    Particularities
    Important exam information
    Downloads
    Success rates
Preliminary education

No specific previous education is required for this exam.
Exam dates and location

Date: Every working day

Locations: 19 locations.

Online exams are taken throughout the year. You can take an online exam every working day in a test center. During your registration you choose an exam date, time and location.
Prices

View information about the costs for this exam here. Is your trainer exempt form VAT? Then you do not pay VAT on the exam. See the payment page for more information.
Registration deadlines & exam call

Registration period

You can take the exam online every working day. That is why there is no registration period for online exams.

Exam call

You will receive the call for online exams by e-mail immediately after your registration. You can show your exam call on your phone or tablet at the test location. Of course it is also allowed to print your call and show it on paper.
Permitted tools

Do you want to know which tools you can use as standard during an Associatie exam? Then look at the Procedures & Rules page.

 
Procedures & Rules

Are you going to take an exam? See the Procedures & Rules page. That way you know exactly where you stand. On this page you will find an overview of the most important procedures and an explanation about applying for exam products such as an exemption or inspection.
Particularities

Do you want to obtain the Practical Diploma in Payroll Administration (PDL®)? In that case, take into account the validity period of the certificates for Payroll Taxes level 4 and Employment Law & Social Security level 4.
Important exam information
  • The online Personnel, Organisation & Communication level 4 exam consists of 26 open and closed questions and lasts 2 hours.
  • Do you want to practice with the exam software and the different question types that can appear in the exam? Check out the demo exam here.
  • For more information about the validity period of the certificates, click here.
Downloads

On this page you will find downloads for this exam.

You can download the sample Personnel, Organisation & Communication level 4 exam for free in your account.
Success rates

Information about the succes rates are not yet available.

FAQ

I need extra time during my exam. How do I request this?

Do you have a disability? Then you can request an extension of the exam time or a possible adjustment. During your registration in our webshop, you will be asked whether you need an exam time extension or other aids. You tick this. As proof, we ask you to upload a doctor’s or dyslexia statement. Are you of foreign descent? Then you can apply if you have lived in the Netherlands for less than five years. Upload an extract from BRP or other official document that states when you live in the Netherlands.

After application, your registration is not yet final. If your preferred date is no longer available, our Customer Service will contact you to agree the final date, location and time. If your statement is not sufficient, we will also contact you. It is not possible to request an adjustment after registration.
Is it possible to reschedule an exam date?

You can rebook an online exam up to 7 days before the exam date. An administration fee is associated with a rebooking. You can rebook your exam yourself via your account on the website.
Can the invoice be sent to my employer or put in my employer's name?

The invoice is always sent to you and issued in your name. It is not possible to have the invoice transferred to another name. If you wish, you can submit your invoice as a declaration to your employer.

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